Wednesday, August 10, 2011

Nonviolent Communication (quotes)

Things to think about while helping an angry person:

Nonviolent Communication: A Language of Life by Marshall B. Rosenberg

"Behind all those messages we've allowed ourselves to be intimidated by are just individuals with unmet needs appealing to us to contribute to their well being." (99)

"...messages previously experienced as critical or blaming begin to be seen for the gifts they are: opportunites to give to people who are in pain." (100)